About Us

WHO WE ARE

About SummitNext

SummitNext, founded in 2019 by seasoned experts in global outsourcing, is your trusted BPO partner for rapid scaling. Based in Malaysia, we empower ambitious, entrepreneurial organizations to achieve breakthrough outcomes. Our passion lies in building tightly integrated, remote teams that effectively extend your operations across talent-rich locations in Asia.

WE EMPOWER GROWTH, NOT COMPLEXITY

Scaling your business shouldn't come at the expense of quality or service. We understand the challenges of fixed costs and limited management bandwidth.

That's why we offer a customizable managed service, starting with teams as small as one. We handle the complexities of hiring, development, and infrastructure, allowing you to focus on strategic growth initiatives.
Creativity. Flexibility. Innovation

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THE HUMAN TOUCH, GLOBALLY

With decades of outsourcing experience and a deep understanding of diverse cultures, we're experts in building efficient global-remote teams. Our multilingual specialists deliver exceptional results across a wide range of functions, even in the age of automation.

YOUR PARTNER IN ASIA

We offer a strong regional presence across Asia, including India, Malaysia, Indonesia, and the Philippines. This allows us to tap into a rich talent pool while ensuring cost-efficiency.
Core values

Beyond Business: Values That Define Us

At SummitNext, we believe success transcends mere business transactions. We're a company defined by a core set of values that shape everything we do – from client interactions to internal collaboration.
Diversity

We celebrate diversity because it fuels brilliant ideas. A team rich in varied backgrounds and perspectives allows us to tackle any challenge and deliver solutions that resonate on a global scale.

Teamwork

Collaboration is in our DNA. We work as a cohesive unit, leveraging each other's strengths to create seamless and innovative solutions for you. Think of us as your dream team, always striving for collective excellence.

Integrity

Unwavering integrity is the cornerstone of every interaction, decision, and service we provide. Transparency and accountability are paramount, fostering a foundation of trust with our valued clients and partners.

Innovation

The world is dynamic, and so are we. We constantly push boundaries, embrace cutting-edge technologies, and cultivate a culture of curiosity. This commitment to continuous innovation ensures we deliver future-proof solutions that meet your ever-evolving needs.

Values & Propositions

We believe in the transformative power of technology. Our dedication to digitalization underscores our approach to delivering innovative solutions that leverage cutting-edge technology, ensuring efficiency, scalability, and future readiness for our clients.

1. Digitalizing Solution

Excellence is at the heart of everything we do. We are relentless in our pursuit of enhancing service quality. Our focus remains unwavering on exceeding expectations, consistently delivering superior services, and fostering enduring client satisfaction.

2. Enhancing Service Quality

Efficiency is integral to success. We are committed to optimising costs without compromising on quality. Through streamlined processes and resource management, we maximise value for our clients while ensuring sustainable and cost-effective solutions.

3. Cost Optimization

Adaptability and innovation drive our quest for sustained competitiveness. We proactively monitor industry trends, staying agile and responsive, to ensure our services remain at the forefront, empowering our clients to thrive in a competitive marketplace.

4. Maintaining Competitiveness

OUR GLOBAL LOCATIONS

Malaysia

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India

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United States

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Philippines

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